Blog post 23, November 14, 2018
How To Defeat Inbox Overwhelm!
Hello everyone. How is November going? It is flying by for me. Trying to keep up with family responsibilities and proofreading has been a real challenge these last two weeks. I have been feeling inbox overwhelm and getting anxiety from it. Here is my FREE pdf on how to beat inbox overwhelm.
My 17-year-old daughter has been dealing with some new medical issues, so lots of labs and trips to multiple specialists. I will share more about that once we get an answer to what is really going on. If you don’t have time to read this post, please save it to your Pinterest board so you can read it later when you have time.
What Is Inbox Overwhelm?
Inbox overwhelm is another way of saying that I can’t keep up with my incoming emails and the work that I am tackling at present. It isn’t as serious as looking at my daughter’s inbox. She never deletes a single email; there is no organization and no sense of urgency. It drives me insane. My son is the same way.
My current situation is about 20 e-mails on my business account and roughly 80 or so on my personal account. Some may say that is acceptable. However, my daily goal is to keep the counts on both as low as possible, even at zero. My kids’ accounts are over 800, complete insanity.
How Am I Managing It?
With my proofreading clients and website clients having set deadlines I can only give a solid 45 minutes to my inboxes each day. For some, that should be enough. But the problem I am finding is that some of these e-mails have webinars that are 45 minutes or longer attached to them. I would just delete them, but some have valuable information. So I had to sit down this last weekend and make a plan of attack.
My first plan of attack was to create more detailed folders. I already had folders for each of my clients and each blogger that I follow, but I needed to take it a step further. Here are the folders I added to my list; Affiliates, Applications, ASAP REPLY NEEDED, Certifications, Receipts, New Account Signups, and Receipts. Each blogger has two folders now; one for incoming and the other is a completed folder. This way I know that there is a webinar that I have not watched for that blogger or affiliate program. Once I watch the video, I place it in the completed folder. I watch one video at the end of each day.
When you get all the e-mails from one blogger in their incoming folder, you may even notice that they sent you the same video multiple times because they are launching a course. Now, you can delete the duplicates. This will clear up a lot of e-mails also.
Another set of e-mails you can delete are the ones that say for example “Live webinar today at 11 AM,” and it was from last week. You missed it, just delete it and move on. It is better to stay on top of work we are getting paid for then a webinar that we might learn something from or might even be dangled a carrot to purchase another course.
My First 45
During my first 45 minutes of the day is when I go through and respond to all customers and take action on all request. These are the e-mails that I never fall behind on. While I am working on transcripts or websites during the day, I watch for the notifications. If I don’t know who the e-mail is from I double check to make sure it isn’t a potential client. I can also verify if it is one of my current clients and respond ASAP. Communication is the key to providing excellent customer service.
Another thing I was able to tackle this weekend is unsubscribing from all the advertisements that I receive. This will free up space in your inbox and possibly save you some money because if you don’t see that it’s on sale, then you won’t go out and buy it, whatever “It” is. So instead of saving 20% you just saved yourself 100%.
Until Next Time
So far I have been following this new routine for that last five days. I don’t have the anxiety that I previously had, and I actually feel a sense of accomplishment. You can also apply these tips when you are providing e-mail management for your clients if you are a virtual assistant. What are your struggles with your work-from-home business? Is there anything I can help you with? I love sharing what I know and what I am learning along the way. If you have any questions, please feel free to leave a comment. You can even send a question using the submission form on my website homepage or e-mail me directly at firstname.lastname@example.org.
I look forward to hearing from you, and I will respond to all e-mails and comments.
DOWNLOAD YOUR FREE PDF to help you remember these simple steps to conquering your inbox overwhelm.
This week’s book suggestion is You’re an Incredible, Amazing, Made-Just-Right Kid. Written by my friend, fantastic speaker, and author Amber Lappin.
Feel Free to check out my related blogs below.
You can also click on these affiliate links to learn how I became a proofreader and virtual assistant.
**This content may contain affiliate links which may result in me being financially compensated for purchases site visitors make through said links. I only suggest items that I personally use.**